Social is not social

*When is Social not Social, when it is marketing. The buzz word of the last several years is Social, everyone wants to be social. But we need to think about the meaning of the word social and how it is used in the modern context compared to the more traditional meaning.

Social has been define traditionally as a gathering as a noun or relating to society. We may discuss socializing children or person to help them integrate with society better. When these statements are made do we mean that we want them to use Facebook or Twitter? No, we want them to have a deeper understanding of the nuances of human interaction and how to effectively participate in those interactions. This definition or idea is not how social is being used today.

We evoke the term social we are referring to social networking, which in many ways could be called “social marketing.” But as a society we fail to truly see this underlying doctrine and instead strive to make all parts of our like more “social.” Business attempt to do this by setting up Facebook pages and assigning someone to tweet for them. Education is frantically seeking was to make the learning process more social. In a society where we as a public have become so aware of marketing and even thick skinned do we fall for this notion that social networking is always a good thing… A must have to succeed?

Business have embraced social networking full force and rightfully so because it is marketing. Let me pick on Facebook. It is a a self proclaimed social network, but more accurately it could be defined as a marketing platform. By creating emotional ties and an emotional environment, we are primed for a marketing message. Brain and educational research has found when we are in a heightened emotional state we are more aware and more likely to remember. So throw in some gaming, family photos, and the political rant that your elitist uncle posted and I would venture to guess that we are quite often hitting that heightened emotional state which help all those ads sink in to our subconscious. But to make matter worse we contribute by posting “Likes” of all our favorite businesses to our friend and families as free and willing agent of a profit centric venture. We do not receive any compensation, except maybe sometime the promise of being a contest winner or a little something extra for our virtual farm. Businesses embrace this marketing platform for obvious reasons but why do people buy into it so readily without question.

Education is a different situation entirely. Educators have been seeking ways to make education more social because “that is where the students are.” This to me is a straw-man argument because educators have not sought to inject education into the social lives of students previously. Why now? Because it seems enticing, a way to get instant engagement and make learning a social thing. The issue here is that teachers need to work on pedagogy if they need more engagement to their lessons. And to make learning social may be a good goal, but let’s use the phrase collaborate instead. When students find ways to work together in a productive way for a purpose the are learning to collaborate and it will serve them well in the future. But for students to be social while they are trying to learn, that is a different mentality. Social implies a casual exchange where as collaboration implies a coordinated effort for a purpose.

I think we need to chose our words wisely and be aware of things for what they are not what they claim. There is nothing wrong with social networking as long as we are informed consumers.

Cognitive Surplus? Part 2

Well, Clay Shirky did not address all the concerns that I had but he did qualify several of his ideas. Much of his concepts of the surplus that he discusses is attributed to opportunity. While I agree that opportunities shaping our society many are not available to all persons due to socioeconomic situations. That being stated, Shirky highlights some great points and provides inspiration to tackle problems greater than one person’s capabilities.

There is one analogy that I found very profound, because it explains an issue that I have struggled with in my role as an academic. Generational profiling is a big trend in higher education and this type of blanket generalizations can be useful in discussion when citing age demographics but I think it falls apart when you apply it to the population characteristics of an age bracket as a whole. Shirky compares this profiling to horoscopes, which I find a valid comparison because they are about that accurate in my experience. I have sat through several presentations, from invited speakers at various educational, events where generational profiles were spoke as gospel. “The Millennials are always tech savvy and older generations can never compete with their prowess.”  I have not heard this statement exactly but this seems to be the impression that the audience is left with upon departure. Shirky reasoning behind any generational differences is related to opportunities of the time. For example, if someone that is fifty today had FaceBook, or any other social media, available to them as a teenager they would have likely taken advantage of this opportunity just as the current young population’s utilization. A test of any pice of art is the initiation of thought and Shirky follows through in spades.

Overall, I found this book full of engaging ideas and very enjoyable.

The Open Internet… if you have a wire

Yesterday, Google and Verizon announced a shared Internet policy, in an attempt to define Net Neutrality. This seems to be a fist step for the two to change the debate of Net Neutrality form “open access to the Internet” to “open access if you have a wired connection.” What is missing is that while they have stated in their policy that wireless broadband is different this is a bit of a smoke screen. It is true that this uses wireless spectrum that is a finite resources but this is used for the last leg of the journey. If I request a webpage on my phone, it does not magically radiate through the air to my phone for the whole journey. It is delivered from the web server where it is hosted and travels the Internet backbone to my phone companies wired network.  Until finally, it launches into the air from the nearest cell tower, likely by way of a satellite first, to my phone. It is the last leg of the journey that is wireless after it traverses the wired Internet. So, by extension they are seeking to regulate wired traffic, even if by proxy so to speak.

The type of actions that are implied by this policy indicate “evil” to put it in Google terms. Google has a motto of “do no evil” but in this case they are precisely targeting the dark side. Verizon and other communication companies have tried to tread these waters before and it has not set well with the public. When this policy was announced it was under the guise of moving the debate forward. I think that they are searching for the correct words to guide the public down the slippery slope, that  side steps the principles of Net Neutrality. I hope and encourage  the public become involved in the debate because we cannot leave this in the hands of the corporate interests.